Updates included on every care plan
Your system keeps getting better.
AI improves every month. While you're on a care plan, every improvement we make is applied to the systems you own, at no extra cost, tested on your workflows first.
01What's included
Four kinds of update, all included.
New features
New capabilities for the systems you own, as we build them for any client.
Model upgrades
Moves to better, faster or cheaper AI models once we've tested them on your workflows.
New integrations
Connectors for new tools, and updates when your existing tools change their APIs.
Security & performance
Patches, hardening and speed improvements, applied quietly and safely.
02Example update log
What an update log looks like.
These are examples of the kinds of update customers receive. They're illustrations, not dated promises. Your own update log lives in your client portal.
- FeatureExample update 01 · AI Receptionist
WhatsApp channel added
Enquiries arriving on WhatsApp are answered and booked like web enquiries.
- ModelExample update 02 · All agents
Upgraded reasoning model
Tested against each client's examples before switching; accuracy reports shared in the portal.
- IntegrationExample update 03 · Finance Autopilot
Support for a new accounting API version
Migrated ahead of the provider's deadline, with no downtime.
- SecurityExample update 04 · Control Centre
Stronger approval rules
Approvals can now require two people for payments above a set value.
- FeatureExample update 05 · Insight Dashboard
Plain-English weekly briefing
A short written summary of what changed and what needs a decision.
03Safe roll-out
Tested first. Rolled out carefully. Always reversible.
01
Built & tested
Every update is tested against a copy of your workflows and your real examples.
02
Previewed
Significant changes are shown to you in the portal before they go live.
03
Rolled out safely
Updates go live in stages, outside your busy hours, with instant rollback.
04
Reported
Each update appears in your portal's update log and your monthly report.
Who gets updates?
Every customer with an active care plan, on every system they own. If you pause your care plan, your system keeps working as it is; restart the plan to receive the latest updates again.